Refund Policy
Refund Policy
Cancellation Policy and Refunds
- As mentioned above, the 50% deposit we require (as confirmation of the order) is non-refundable. If (at the discretion of management) under circumstances that are out of our control, a refund needs to be given, that refund will be in the form of in-store credit that can be used at any time.
- In the case of a complaint, a cash refund will not be provided. Cake Aways by Maroné undertakes to investigate each matter and where necessary provide a replacement cake or in-store voucher.
- Cancellation of your order needs to be noted in writing via email form at least 4 days prior to collection date.
Exceptional Customer Service
We pride ourselves on building lasting relationships with our customers. Our compassionate approach means you will receive clear communication and outstanding service, making you feel like part of our baking family throughout your entire experience.
Quality Ingredients
We are committed to using only the best ingredients in our homemade cakes and treats. Our focus on quality guarantees that every bite is a delicious and memorable experience, bringing you the taste you desire without compromise.
Personalised Creations
At Cake Aways by Maroné, every cake and treat is handcrafted according to your specifications. Our team specialises in creating bespoke desserts that tell your story, ensuring that each creation is unique and tailored to your special occasion.
